Please allow 1-3 business days for your order to be processed before shipping.

Once the order is completed and shipped, delivery takes approximately 3-5 days for domestic orders.

Once your order is completed, a tracking number will be sent to the email address provided at checkout.

All items will be shipped via USPS or UPS.

Sales tax will be charged where applicable.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

You can start a return by contacting us at help@tismor.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We use your personal information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up-to-date on new products, services, and offers. You can read more about this in our Privacy Policy.

You can always contact us with any further questions at help@tismor.com. We're here to help!