Frequently Asked Questions

How long does it take for my order to be processed?

Please allow 1-3 business days for your order to be processed before shipping.

How long does delivery take?

Once the order is completed and shipped, delivery takes approximately 3-5 days for domestic orders.

How can I track my order?

Once your order is completed, a tracking number will be sent to the email address provided at checkout.

What shipping carriers do you use?

All items will be shipped via USPS or UPS.

Are sales taxes included in the price?

Sales tax will be charged where applicable.

What is your return policy?

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

You can start a return by contacting us at If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package.

What if my order is damaged or defective?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

What if I want to exchange my item for something else?

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

How is my personal information used when I make a purchase on your site?

We use your personal information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up-to-date on new products, services, and offers. You can read more about this in our Privacy Policy.

I have a specific question that isn't answered here. How can I contact you?

You can always contact us with any further questions at We're here to help!